30 November 2021

Pennytel Australia acquires B2B focused Telco – Connexus, as rapid expansion continues.

Sydney, 30 November 2021: Pennytel Australia today confirmed the completion of its acquisition of Connexus, as it continues to solidify its position as a telco challenger in the small and medium business sector. 

Pennytel, the Australian-owned MVNO provider, currently services over 23,000 residential consumers and hosts more than 12,000 business connections. The company also launched a retail NBN offer in September 2021.

The acquisition accelerates Pennytel’s business customer base with Connexus servicing over 600 customers across Victoria, Tasmania, South Australia, and Western Australia. Pennytel will maintain the Connexus brand for the immediate future, to support the company’s integration and minimise disruption for customers. 

Connexus CEO, Lee Atkinson will take on the role of Chief Revenue Officer at Pennytel, the full team will be integrated into the Sydney-based operation, ensuring continuity of service delivery for Connexus customers. 

Commenting on the acquisition, Carmela Galasso, CEO of Pennytel Australia said: “Connexus was an obvious choice to support the continued growth of Pennytel Australia based on the natural synergies of our businesses offerings, our focus on small and medium businesses and our steadfast commitment to outstanding customer support. This acquisition is the latest milestone in our strategic ambition to scale our business offering to organisations looking for deeper offerings from their telcos, from landline and mobile bundling to equipment financing and support.” 

Connexus has been able to grow its regional customer base by 300% during the Covid pandemic and forecasts to continue to grow at the same pace, largely focused on voice and Cloud-PBX customers leveraging multiple networks and hardware providers. 

“By joining a fast-growing challenger brand like Pennytel, the opportunities for our customers increase exponentially”, Lee Atkinson said. “Our system and technology migration are aligned, and our team will be integrated into the organisation, which means minimal disruption to our clients – our primary goal.” 

The acquisition of Connexus follows Pennytel’s purchase of Focus Communications in June 2021 – the third as part of its ambitious strategy for growth and capability expansion. 


For more information contact:
Nicola McAlpine
Res Publica
T: 0487 896 231
E: nmcalpine@respublica.com.au
About Pennytel Established in 2011, Pennytel has grown into one of Australia’s most trusted telecommunications companies servicing more than 23,000 consumers and managing more than 12,000 business connections, largely in the SME sector and achieving consistently high ratings for customer service.
Pennytel offers consumers great value mobile and NBN services with simple plans, no lock-ins, no surprises, and outstanding customer service. While much of the industry is moving towards offshore call centres and chat bots, Pennytel stands out through its commitment to enabling customers to quickly access skilled Australian-based customer service experts.

28 September 2021

Pennytel Announces Partnership With Macathur FC

Pennytel is excited to announce a 3-year partnership to become the Official Telecommunications Partner of A- League’s newest team – Macarthur FC.

Pennytel has now become a major category sponsor and will be featured on the back of shirt position for the club’s second season.

Pennytel CEO, Carmela Galasso said she is proud to be on board with Macarthur FC and looks forward to watching the club and Pennytel grow together.

Pennytel has supported Macarthur FC from its inaugural year as shorts sponsor to a major category sponsor for the coming years.

“We are encouraged by the success and potential of Macarthur FC and extending our investment is an unquestionable choice for Pennytel. The club is representative of hard work and community values. Ethics that both our brands share. We have no doubt that Pennytel and The Bulls will have a successful future together!”

Macarthur FC Chairman, Gino Marra said he is thrilled to see Pennytel expand its relationship with Macarthur FC.

“We’re excited to partner with Pennytel as our back of shirt partner for the next three A-League Seasons. Pennytel’s values as an Australian telecommunications provider and its customer service reputation, is important to us as a brand. We look forward to our extended partnership with Pennytel.”

Pennytel and The Bulls look forward to the kickoff of the new season in November.

Pennytel wishes the Bulls continued success in the new season!

28 July 2021

Pennytel buys Focus Communications

Acquisition of Focus Communications

Pennytel Holdings Pty Limited (Pennytel) is pleased to announce the acquisition of Focus Communications Pty Limited (Focus Communications). The acquisition of Focus Communications adds to the expanding customer base and team at Pennytel.

Focus Communications has operated in the Telecommunications B2B space since 1999 and brings a wealth of experience to the Pennytel Team.

Pennytel has acquired three companies in the last 12 months, this acquisition is strategically important as it will allow Pennytel be a more effective competitor to challenge the major network operators by integrating fixed line, internet, and mobile businesses.

Pennytel’s acquisition of Focus Communications will deliver increased scale to support future growth, and an enhanced ability to invest and innovate in a highly competitive market.

The benefit for our customers is that we become a full-service telecommunications company with a comprehensive portfolio of fixed and mobile products.

The additional scale ensures attractive prices, improved customer interaction and long-term, sustainable consumer choice whilst significantly enhancing the customer experience.

Pennytel operates in the consumer, small business, corporate/enterprise, and government markets.

Gino Marra, Chair of Pennytel Holdings commented ‘This is an exciting chapter in the history of Pennytel. This acquisition allows us to focus on growing the business in Victoria and growing our footprint across the Eastern seaboard. We look forward to welcoming not just the staff but the Focus Customers to the Pennytel business”

This announcement has been authorised by the Board


For further information, please contact:

Carmela Galasso

Group Chief Executive Officer

Phone: 1300 767 875

Email: Carmela.g@pennytel.com.au

24 May 2020

Pennytel – Proud to be Aussie!

Pennytel is proud to announce that in conjunction with the new Australian ownership group coming onboard to Pennytel, our Customer Support Team will return to Australia!

Initially our Customer Support team will be based in South West Sydney, providing jobs for locals in the area and promoting a growing local economy in the regional areas of Australia. Pennytel plans to further expand their Customer Support Team to include team members based in other regional areas around Australia.

Pennytel recognizes that our customers are passionate about where their service is delivered from. This comes hand in hand with how fast their calls and enquiries are answered. Pennytel’s products provide critical access to communications to many Australian’s including Australian Seniors and people in regional areas that are not often supported by telecommunications companies.