Legal Information
It’s important to know what you are signing up to when you become a customer of Pennytel. Find below our forms, policies and all relevant legal information.
Plans
Residential
NBN Critical Information Summary
Opticomm Critical Information Summary
Mobile Critical Information Summary
Business
Business NBN Critical Information Summary
Business NBN-EE Critical Information SummaryBusiness Mobile Critical Information Summary
Business Mobile Pooling Critical Information Summary
Business Mobile Pooling Data Sharing
Critical Information Summary
Business Mobile Broadband
Critical Information Summary
Business Cloud PBX (SIP.Cloud)
Business SIP trunk (SIP.Direct)
Business Inbound Critical Information Summary
Business Teams Calling Critical Information Summary
Policies
Financial
If you have any questions or concerns, give us a call on 1300 232 888. Alternatively, visit our Contact page. We’re here to provide easy, clear answers so you can make the best decision for your mobile and NBN needs.
Information for customers on old plans
Visit our legacy legal page to find relevant information for your existing mobile plan and services.