Frequently Asked Questions


Australia Post Payments

Australia Post Billpay is a convenient billing method if you want to pay your Pennytel bill in person at any Post Office. You can pay your bill by cash, cheque or EFTPOS.

If you want to pay by credit card, you can do this online through our secure portal or give us a call to process a payment.


What to expect?

You will need to either select to receive your bills by post, or print your bill at home as you will need to take your bill with you to any Post Office. There will be a $3.50 fee for each Pennytel bill payment made at Australia Post, which will be reflected in your next bill.

If you would prefer to use a fee free payment method, please view our other payment options


How much can I pay?

You are permitted to make payment of any amount for future or outstanding bills. Please note there is a minimum payment of $5 per transaction.


Why have I been charged $3.50 to pay by Australia Post Billpay?

There is a transaction fee of $3.50 per payment which will show on your next Pennytel bill.


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