Why You Should Invest in Business Grade Internet

Business requirements for internet are growing, and having a reliable and fast internet connection is more important than ever. Customers expect to be able to reach you online, and employees need to be able to reliably access business-critical applications and files. If your business needs a fast, stable internet connection, a residential grade internet connection is just not going to cut it, no matter the size of your business. Plus, there are several other benefits that come with choosing a business grade NBN connection for your business.

But first, let’s look at what business grade NBN is and how it differs from residential NBN plans.

What is business grade NBN?

Designed for business needs in mind, business grade NBN Enterprise Ethernet is a dedicated fibre connection, utilising the fibre-based technology offered by the NBN Network. Offering speeds of up to 1000Mbps, business grade NBN is designed for businesses that need fast and reliable internet connectivity. Unlike residential grade NBN, it offers a symmetrical connection, which means that businesses can benefit from the same upload and download speeds. In addition, business internet services come with several features that are designed to improve business efficiencies, such as automatic failover and static IP addresses. As a result, business grade NBN is an ideal solution for businesses that need a high-performance and reliable internet connection.

The advantage of selecting business grade NBN for your organisation

Despite the higher costs compared to a residential internet service, you will find that you get what you pay for. 


Business grade NBN offers higher speeds and more reliability than residential NBN plans with a dedicated fibre connection. This means that the upload and download bandwidth is made available to the premises only, allowing the business to control the load without worrying about network congestion. This is essential for businesses who need to be able to rely on their internet connection for tasks such as video conferencing and online sales. 

Automatic Failover

In the event of an NBN outage, business grade NBN plans can include automatic failover to ensure that businesses can stay connected. This is a valuable feature for businesses that rely on the internet for day-to-day operations, not always available on a residential plan. 

Static IP Addresses

Residential plans generally use a dynamic IP address, where the address changes over time. However, most business internet plans come with static IP addresses as standard. This can be beneficial for businesses that need to host their own website or email server. It also allows businesses to take advantage of VoIP services, as static IP addresses are required for this type of service.

Priority Support

Another benefit of business internet is priority support from your service provider. This means that if you experience any problems with your service, you will be given priority over residential customers. An essential for businesses that need to stay connected and cannot afford to have downtime.

Enhanced Security

Business internet plans also come with enhanced security features to protect your data. This can be vital for businesses that handle sensitive information or conduct transactions online. Residential NBN plans typically do not offer the same level of security as business internet plans. Therefore, it is crucial to consider the security needs of your business when choosing an internet plan.

Symmetrical Connection

Although this feature isn’t as important to residential users, the type of connection used is critical for receiving fast business internet. Business grade NBN uses a symmetrical connection, meaning the upload and download speeds are identical. Symmetrical connections are ideal for businesses that collaborate online, where uploads can be just as important as downloads, helping ensure consistent connectivity and performance. 


Businesses starting off on residential grade internet often feel its limitations immediately. Business grade NBN offers a future-proof solution, with the ability to scale up or down as a business changes. An increase in employees or adoption of more bandwidth heavy applications will not impact the speed of the internet service, so they can remain productive now and in the future. 

As a result, no matter how large or small your business is, it’s wise to invest in an NBN plan designed specifically for businesses. Although you may end up paying more, this cost is outweighed by the enormous benefits it provides.

Pennytel’s business grade NBN solutions

Whilst still using the National Broadband Network, Pennytel sets itself apart with a reliable internet service above and beyond a standard consumer-grade NBN connection. With limitless data you never need to worry about your plan cap and with the inclusion of a free static IP address, hooking up servers or other network infrastructure is a breeze. Coupled with Pennytel’s high-value call termination and hardware offerings, connecting your business has never been easier.

Pennytel’s Business Grade NBN run’s on the Australian National Broadband Network, the benefit of working with Pennytel is you will have a relationship with our expert local Sales Team and our Australian Based Support Team.

Tell us about about your business and we’ll work with you to build an internet solution to meet your cost and speed requirements. Get in touch here.  

Why You Need To Move Your Workforce To A Cloud-based Phone System

Do you feel slow and limited phone systems are holding your business back?

If so, you should consider moving your business phone system into the cloud, where you can enjoy all the benefits that a flexible and scalable PBX has to offer.

Cloud phone systems are a future-proof option for growing companies as their telephony requirements will continue to grow along with their workforce. But first, let’s break down what a cloud-based phone system is and why you should consider this option for your business.

What is a cloud-based phone system?

A cloud PBX (Private Branch Exchange) is a modern version of the traditional PBX Phone System that can be programmed through the web to organise the calls within your business, as opposed to Classic PBXs which used hardware stored on your premises and required a technician to program and maintain.

What are the benefits of a cloud-based phone system?

If you are still using traditional business telephones, your business may be losing out on modern features that can help you save time and money. Here are just some of the benefits that businesses experience when they choose a cloud-based phone system over a traditional system:


If your business continues to grow, your phone system needs will continue to grow with it, but many traditional systems become limited as companies expand.. A cloud-based phone system has the capability to scale with your business, meaning you won’t be left with an outdated, underpowered communications system; an essential for all companies.


A cloud PBX gives employees the freedom of working anywhere, with just an internet connection. Many cloud phone systems are designed to be intuitive and easy for employees to use, meaning they can change their settings without relying on support teams. Calls can be routed to different employees or multiple numbers simultaneously with cloud phone systems, which means if one person is out of the office, another representative can take their calls, and you do not miss out on any business opportunities.

Reduced costs

Businesses that move their telephone system into the cloud enjoy significant savings on their telecommunications bills. Pennytel’s Cloud PBX package includes All Local, National and Mobile Calls in a fixed monthly price per user. Cloud-based systems are also easier to set up because there is costly hardware required and no installation engineers required.

Why Should Your Business Move to a Cloud Phone System?

When it comes to phone systems for small businesses or large enterprises, cloud-based phone systems offer much more than traditional phone systems. Not only do cloud telephones allow businesses to save money and access essential features such as routing calls to different departments and accessing extensions, but they also increase flexibility and allow employees to work on the go.

Moving your business onto a cloud-based telephone system is easy with secure, user-friendly cloud PBX software. A quality cloud phone system will allow your business to communicate efficiently and reduce the total cost of ownership.

If you are looking for phone systems for small businesses, Cloud Phone Systems are trusted by thousands of organisations Australia-wide to deliver reliable, feature-packed phone systems. Cloud Phone Systems are perfect for small businesses because of their affordability and simplicity.

Shifting to a business phone system in the cloud will save you money and time while improving communication between your employees and clients. Cloud PBX Systems are easy to set up and allow all users to access extensions no matter where they are so they can work on the go.

Pennytel’s Cloud PBX Solution allows your business to grow and doesn’t get in your way. Perfect for businesses of all sizes, you can start with 1 user or 50.

Take advantage of our limited time promotional offer and get your first month FREE, no contract or fixed terms. Get full Cloud PBX functionality for $30.00/month per user – All Local, National and Mobile calls included.

Our Cloud PBX supports most modern phones you have in your office, although it is often cheaper to purchase new hardware where beneficial. Pennytel Finance can update your technology infrastructure in an affordable manner with our IT systems finance. Updates to your network, software, computers and IT services can be financed through manageable monthly payments.

So, if you are looking for a phone system that can provide Cloud PBX features and Cloud Messaging or Cloud Collaboration tools, get in touch with our team to get started.