If you require a SIM card replacement, you will need to call our friendly Support Team on 1300 758 758 to order your new SIM. Once you have received the SIM card in the mail, you will need to ring us back to have this activated. SIM card activations can take anywhere between 15 minutes to 4 hours.

You can contact our Support Team on 1300 758 758. We’re available Monday to Friday 9am to 5pm AET.