How do I activate my SIM card for my mobile on a plan?

UPDATE 8/7/2026 at 11:05am: Telstra have advised that progress on restoring services continues with over 90% now back online. If you are still offline, please restrart your phone then go to www.telstra.com/outages to check the service status at your address or suburb. We’ll share further updates until all is resolved.

How do I activate my SIM card for my mobile on a plan?

Once you have received your new sim card all you have to do is call us on 1300 758 758 anytime between Monday to Friday 9am to 5pm AET and one of our friendly customer service team will walk you through it.