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What payment methods will you be accepting under the new billing cycle and what are the payment processing fees?

We have introduced the option for direct deposit under the new billing platform payment processing fee is listed in the below table. Unfortunately, we will no longer be able to support payments via Centrepay. We accept the following payment methods:-


• Direct Debit via Bank Account
• Direct Debit via Credit Card
• BPay
• Direct Deposit
• Credit Card (Visa, Mastercard and American Express)
• Online Billpay
• Post Billpay – Australia Post


If your payment is not received on or before the due date, a late payment fee of $10.00 inc gst may apply.


If a direct debit has been dishonoured by your Financial Institution you may incur a $3.85 inc gst dishonour fee.


We are available Monday to Friday 8am to 8pm and on Saturday and Sunday 9am to 7pm for any changes you need to your mobile service.