Welcome to the Service Status page.
We understand that disruptions to your mobile or NBN service can be frustrating. Here, you’ll find the latest information on any planned maintenance or unforeseen network outages affecting customers across Australia. Our team is working hard to resolve any issues as quickly as possible and restore full service.
Current Status:
🚨 Mobile Outages
KALBARRI, WA – 14/07/2025 8:45 AM AEST
Scale: 1190 Mobile Services affected
Location: remote KALBARRI, WA, 6536
Start Time: 14/07/2025 at 8:45 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 8:45 AM AEST
PALM ISLAND, QLD – 14/07/2025 8:30 AM AEST
Scale: 503 Mobile Services affected
Location: remote PALM ISLAND, QLD, 4816
Start Time: 14/07/2025 at 8:30 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 8:30 AM AEST
TALLEGALLA, QLD – 13/07/2025 12:00 PM AEST
Scale: 12914 Mobile Services affected
Location: inner regional TALLEGALLA, QLD, 4346
Start Time: 13/07/2025 at 12:00 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 4:00 PM AEST
YOWRIE, NSW – 13/07/2025 12:00 PM AEST
Scale: 1561 Mobile Services affected
Location: outer regional YOWRIE, NSW, 2550
Start Time: 13/07/2025 at 12:00 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 4:00 PM AEST
CANE, WA – 13/07/2025 11:45 AM AEST
Scale: 2372 Mobile Services affected
Location: very remote CANE, WA, 6710
Start Time: 13/07/2025 at 11:45 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 13/07/2025 at 3:00 PM AEST
MASIG ISLAND, QLD – 13/07/2025 11:45 AM AEST
Scale: 295 Mobile Services affected
Location: very remote MASIG ISLAND, QLD, 4875
Start Time: 13/07/2025 at 11:45 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 1:30 PM AEST
YAM ISLAND VIA THURSDAY ISLAND, QLD – 12/07/2025 3:10 PM AEST
Scale: 312 Mobile Services affected
Location: very remote YAM ISLAND VIA THURSDAY ISLAND, QLD, 4875
Start Time: 12/07/2025 at 3:10 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 12:30 PM AEST
WARRABER ISLET, QLD – 12/07/2025 3:10 PM AEST
Scale: 348 Mobile Services affected
Location: very remote WARRABER ISLET, QLD, 4875
Start Time: 12/07/2025 at 3:10 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 12:30 PM AEST
SAIBAI ISLAND, QLD – 12/07/2025 3:10 PM AEST
Scale: 846 Mobile Services affected
Location: very remote SAIBAI ISLAND, QLD, 4875
Start Time: 12/07/2025 at 3:10 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 12:15 PM AEST
PORUMA ISLAND, QLD – 12/07/2025 3:10 PM AEST
Scale: 268 Mobile Services affected
Location: very remote PORUMA ISLAND, QLD, 4875
Start Time: 12/07/2025 at 3:10 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 12:00 PM AEST
BOIGU ISLAND, QLD – 12/07/2025 3:10 PM AEST
Scale: 365 Mobile Services affected
Location: very remote BOIGU ISLAND, QLD, 4875
Start Time: 12/07/2025 at 3:10 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 14/07/2025 at 12:00 PM AEST
NETLEY SOUTH, NSW – 12/07/2025 10:20 AM AEST
Scale: 797 Mobile Services affected
Location: remote NETLEY SOUTH, NSW 2879
Start Time: 12/07/2025 at 10:20 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from Telstra Wholesale
Last Update: 12/07/2025 at 10:20 AM AEST
MISSION RIVER, QLD – 09/07/2025 8:30 AM AEST
Scale: 1,020 Mobile Services affected
Location: Very remote area of MISSION RIVER, QLD, 4874
Start Time: 09/07/2025 at 8:30 AM AEST
Estimated End Time:No ETA
Status: Awaiting further update from the carrier
Last Update: 09/07/2025 at 8:30 AM AEST
KANDOS, NSW – 09/07/2025 12:45 PM AEST
Scale: 6,085 Mobile Services affected
Location: inner regional KANDOS, NSW, 2848
Start Time: 09/07/2025 at 12:45 PM AEST
Estimated End Time:No ETA
Status: Awaiting further update from the carrier
Last Update: 09/07/2025 at 6:00 PM AEST
✅ Recently Resolved Mobile Outages
COLLINSVILLE, QLD – RESOLVED
Scale: 4031 Mobile Services affected
Location: remote COLLINSVILLE, QLD, 4804
Status:RESOLVED – 14/07/2025 03:15 PM
KALBARRI NATIONAL PARK, WA – RESOLVED
Scale: 581 Mobile Services affected
Location: remote KALBARRI NATIONAL PARK, WA, 6536
Status:RESOLVED – 14/07/2025 03:45 PM
CLARKE CREEK, QLD – RESOLVED
Location: CLARKE CREEK, QLD
Status:RESOLVED – 14/07/2025 11:00 AM
SALE, VIC – RESOLVED
Scale: 9537 Mobile Services affected
Location: inner regional inner regional SALE, VIC, 3850
Status:RESOLVED – 14/07/2025 10:30 AM
ROSEWOOD, QLD – RESOLVED
Status:RESOLVED – 14/07/2025 10:30 AM
GLAMORGANVALE, QLD – RESOLVED
Scale: 19451 Mobile Services affected
Location: inner regional GLAMORGANVALE, QLD, 4306
Status:RESOLVED – 14/07/2025 10:15 AM