Welcome to the Service Status page.

We understand that disruptions to your mobile or NBN service can be frustrating. Here, you’ll find the latest information on any planned maintenance or unforeseen network outages affecting customers across Australia. Our team is working hard to resolve any issues as quickly as possible and restore full service.

Current Status:

🚨 Mobile Outages

KALBARRI, WA – 14/07/2025 8:45 AM AEST

Scale: 1190 Mobile Services affected

Location: remote KALBARRI, WA, 6536

Start Time: 14/07/2025 at 8:45 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 8:45 AM AEST

PALM ISLAND, QLD – 14/07/2025 8:30 AM AEST

Scale: 503 Mobile Services affected

Location: remote PALM ISLAND, QLD, 4816

Start Time: 14/07/2025 at 8:30 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 8:30 AM AEST

TALLEGALLA, QLD – 13/07/2025 12:00 PM AEST

Scale: 12914 Mobile Services affected

Location: inner regional TALLEGALLA, QLD, 4346

Start Time: 13/07/2025 at 12:00 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 4:00 PM AEST

YOWRIE, NSW – 13/07/2025 12:00 PM AEST

Scale: 1561 Mobile Services affected

Location: outer regional YOWRIE, NSW, 2550

Start Time: 13/07/2025 at 12:00 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 4:00 PM AEST

CANE, WA – 13/07/2025 11:45 AM AEST

Scale: 2372 Mobile Services affected

Location: very remote CANE, WA, 6710

Start Time: 13/07/2025 at 11:45 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 13/07/2025 at 3:00 PM AEST

MASIG ISLAND, QLD – 13/07/2025 11:45 AM AEST

Scale: 295 Mobile Services affected

Location: very remote MASIG ISLAND, QLD, 4875

Start Time: 13/07/2025 at 11:45 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 1:30 PM AEST

YAM ISLAND VIA THURSDAY ISLAND, QLD – 12/07/2025 3:10 PM AEST

Scale: 312 Mobile Services affected

Location: very remote YAM ISLAND VIA THURSDAY ISLAND, QLD, 4875

Start Time: 12/07/2025 at 3:10 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 12:30 PM AEST

WARRABER ISLET, QLD – 12/07/2025 3:10 PM AEST

Scale: 348 Mobile Services affected

Location: very remote WARRABER ISLET, QLD, 4875

Start Time: 12/07/2025 at 3:10 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 12:30 PM AEST

SAIBAI ISLAND, QLD – 12/07/2025 3:10 PM AEST

Scale: 846 Mobile Services affected

Location: very remote SAIBAI ISLAND, QLD, 4875

Start Time: 12/07/2025 at 3:10 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 12:15 PM AEST

PORUMA ISLAND, QLD – 12/07/2025 3:10 PM AEST

Scale: 268 Mobile Services affected

Location: very remote PORUMA ISLAND, QLD, 4875

Start Time: 12/07/2025 at 3:10 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 12:00 PM AEST

BOIGU ISLAND, QLD – 12/07/2025 3:10 PM AEST

Scale: 365 Mobile Services affected

Location: very remote BOIGU ISLAND, QLD, 4875

Start Time: 12/07/2025 at 3:10 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 14/07/2025 at 12:00 PM AEST

NETLEY SOUTH, NSW – 12/07/2025 10:20 AM AEST

Scale: 797 Mobile Services affected

Location: remote NETLEY SOUTH, NSW 2879

Start Time: 12/07/2025 at 10:20 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from Telstra Wholesale

Last Update: 12/07/2025 at 10:20 AM AEST

MISSION RIVER, QLD – 09/07/2025 8:30 AM AEST

Scale: 1,020 Mobile Services affected

Location: Very remote area of MISSION RIVER, QLD, 4874

Start Time: 09/07/2025 at 8:30 AM AEST

Estimated End Time:No ETA

Status: Awaiting further update from the carrier

Last Update: 09/07/2025 at 8:30 AM AEST

KANDOS, NSW – 09/07/2025 12:45 PM AEST

Scale: 6,085 Mobile Services affected

Location: inner regional KANDOS, NSW, 2848

Start Time: 09/07/2025 at 12:45 PM AEST

Estimated End Time:No ETA

Status: Awaiting further update from the carrier

Last Update: 09/07/2025 at 6:00 PM AEST

✅ Recently Resolved Mobile Outages

COLLINSVILLE, QLD – RESOLVED

Scale: 4031 Mobile Services affected

Location: remote COLLINSVILLE, QLD, 4804

Status:RESOLVED – 14/07/2025 03:15 PM

KALBARRI NATIONAL PARK, WA – RESOLVED

Scale: 581 Mobile Services affected

Location: remote KALBARRI NATIONAL PARK, WA, 6536

Status:RESOLVED – 14/07/2025 03:45 PM

CLARKE CREEK, QLD – RESOLVED

Location: CLARKE CREEK, QLD

Status:RESOLVED – 14/07/2025 11:00 AM

SALE, VIC – RESOLVED

Scale: 9537 Mobile Services affected

Location: inner regional inner regional SALE, VIC, 3850

Status:RESOLVED – 14/07/2025 10:30 AM

ROSEWOOD, QLD – RESOLVED

Status:RESOLVED – 14/07/2025 10:30 AM

GLAMORGANVALE, QLD – RESOLVED

Scale: 19451 Mobile Services affected

Location: inner regional GLAMORGANVALE, QLD, 4306

Status:RESOLVED – 14/07/2025 10:15 AM