Frequently Asked Questions

FAQ

Why didn’t I receive my Referral Credit?

There could be a few reasons why this might happen, depending on whether you were the referrer or the referred person.

  1. If you did not enter a valid mobile number during your order, then the person who referred you will not receive their credit.
  2. If you used a promotional code or took up a special offer when you placed your order, you will not receive a Referral Credit when you activate your SIM, we will however still apply a credit to your friends Account when you pay your first bill.
  3. If you referred someone to Pennytel and they activated their SIM card but have not yet paid their bill, you will not receive your credit until that has happened.

 

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