The Combined Data and MMS settings are listed below:
SMSC: +61418706275
APN: mdata.net.au
Proxy: (blank)
Port: (blank)
Username: (blank)
Password: (blank)
Server: (blank)
MMSC: http://mmsc.mdata.net.au:8003
MMS proxy: 10.1.1.180
MMS port: 80
MMS Protocol: WAP 2.0
MCC: 505
MNC: 01
Authentication: (blank)
APN type: default,dun,supl,mms
Like all other companies that accept online payments from their customers we incur fees from our bank. To date we have been one of the only mobile phone plan providers not to pass these on to our customers. However, economic conditions and inflationary pressures are such we must now align to other providers and pass these fees on. The good news is that you can avoid these fees so read on below for more information on how you can do that.
You can update your payment method by calling us on 1300 232 888 or you can change this directly via our website, head to account login https://pennytel.com.au/account-login/
Please ensure the Bank Account Number you have entered is a minimum 6 digits. Should your Bank Account Number be less than 6 digits you must place a 0 in front of your bank account number. The Bank Account Name entered must be between 1 to 32 characters. If there are more than 32 characters in the account name, please provide the first 32 only.
Direct Debit via bank account do not incur payment processing fees, you can update your payment method by calling us on 1300 232 888 or you can change this directly via our website, head to account login https://pennytel.com.au/account-login/
Please ensure the Bank Account Number you have entered is a minimum 6 digits. Should your Bank Account Number be less than 6 digits you must place a 0 in front of your bank account number. The Bank Account Name entered must be between 1 to 32 characters. If there are more than 32 characters in the account name, please provide the first 32 only.
Important:
* Travel Packs will expire at 23:59:59PM on the day of expiry. Travel pack will always use Sydney local time (AEST or AEDT), regardless of the country the end-user is roaming in.
* Roaming packs have various validity periods, but all start and end at midnight AEST. If a pack is activated after midnight, it remains valid until midnight AEST on the expiry date
* The roaming period from activation until midnight AEST on the activation date does not count towards the pack’s expiration.
The Australian Communications and Media Authority (AMCA) has introduced new industry rules that require stronger customer identity checks when telecommunication providers undertake high-risk transactions such as SIM-swap requests, changes to accounts or disclosure of personal information. These new rules require multi-factor authentication of your identity before we can access your account and assist with your Pennytel service, this includes any billing enquiries, changes to your service and even to assist with any technical support.
No. Suspending your mobile service only stops outbound usage. Temporarily suspending your mobile service can be helpful if your mobile device has been lost or stolen. Suspending your service does not stop your monthly plan fee. If you are looking to cancel your mobile service, you’re free to do so at any time. Find out how by clicking here.
Not keeping your personal account details up to date may cause problems when you contact us, or we contact you to chat about your Pennytel account. If Pennytel cannot confirm your identity, we may not be able to service your account or resolve your enquiry.
You will need an unlocked mobile phone handset, otherwise your Pennytel SIM will not work. Not sure if your handset is unlocked? Contact your current service provider or place of purchase.
Yes, all end-users by default have been automatically opted-in for this filter.
To opt-out of the blocking action, you must send an SMS message “FILTER OFF” to the number 0438214682