Frequently Asked Questions

Billing and Payments

What payment methods do you accept?

We accept the following payment methods:
  • Credit Card (Visa, Master Card and Amex)
  • Direct Debit via an Australian Bank
  • BPAY
  • Post Billpay (pay in person at any Post Office)*

We don’t charge any fees for Credit Card, Direct Debit and BPAY payments. You can change or update your payment method whenever you like.

 *A transaction fee of $3.50 applies per payment which will show on your next Pennytel bill.

 Learn more about Post Billpay  

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