Frequently Asked Questions


Am I able to use my Pennytel mobile service overseas?

Yes, you can use your Pennytel mobile service in 60 countries when you purchase one of our two Roaming Travel Packs.
Roaming Travel Packs are great if you like to keep in touch with friends or family whilst you are overseas. They come with a little bit of talk, text and data and are valid for either 5 or 10 days.

For more information, see our Roaming Travel Pack Rates guide.

If you are worried about roaming charges or you think you will be using your mobile service a lot whilst overseas, we recommend that you purchase a pre-paid SIM card from a local provider in your destination country. Alternatively, you can use communication apps such as Skype or Facebook via your hotel WiFi.


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