Frequently Asked Questions


Am I able to use my Pennytel mobile service overseas?

No. Pennytel mobile services will not work overseas. You will not be able to make or receive phone calls and SMS, nor access mobile data outside of Australia. We hope to include international roaming services in the future, but cannot provide specifics at this time.

If you are planning overseas travel, we recommend that you purchase a pre-paid SIM card from a local provider in your travel destination. Alternatively, you could use communication apps (such as Skype or Facebook) via your hotel WiFi.

We have chosen to disable International Roaming features to keep your costs low, and deliver a better value inclusions to our Australian-based customers.


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