Will the 3G network closures only affect phones?  

Wearables e.g. smartwatches

The current generation of smartwatches has a cellular feature which allows the watch to operate in standalone mode. This means you can make and receive calls or use data using the smartwatch without having to carry a smartphone.

∙No.Devices such as tablets, mobile broadband modems, smart watches, some home security systems, and other connected devices might also be using 3G services. Please contact your device manufacturer ifyou are unsure of the specific capabilities of your device.

While these watches are 4G compatible, many don’t support the main 4G mobile coverage frequency band (700 or 900 MHz).

Once Australia’s 3G networks are closed, these smartwatches will only work on a limited set of 4G spectrum bands, and as a result, may experience a reduction in mobile network coverage.

The most common versions impacted are: • Apple Watch Series 3 • Apple Watch Series 4 • Apple Watch Series 5 • Galaxy Watch • Samsung Galaxy Watch Active2.

Internet of Things (IoT)

IoT devices that may be affected but not limited to are: • EFTPOS terminals • Industrial routers • Scanners • Security monitoring • Telematics • Asset Tracking • Environment monitoring.

Other affected devices: • Medical alarms • Home security alarms/ device

DO NOT CALL EMERGENCY SERVICES TO TEST.

To determine if your device supports 4G VoLTE and 4G VoLTE emergency calling, give us a call or contact the manufacturer of the device. Via your mobile handset, send ‘3G’ as a test/SMS to 3498. You will receive a reply telling you if you need to take action.