What devices will be affected by Australia’s 3G network closures? 

∙All 3G-only devices (including phones, tablets, and mobile broadband devices) and in rare cases, some older 4G phones, will be affected.

∙Some older 4G phones that do not have a feature called ‘VoLTE’ (or ‘Voice over Long Term Evolution’) will be unable to make and receive voice calls.

∙ A very small portion of devices that support VoLTE will not support VoLTE calling to emergency services.

DO NOT CALL EMERGENCY SERVICES TO TEST.

To determine if your device supports 4G VoLTE and 4G VoLTE emergency calling, give us a call or contact the manufacturer of the device.  

Via your mobile handset, send ‘3G’ as a test/SMS to 3498. You will receive a reply telling you if you need to take action.