When you first land into any one of the 68 countries that we can support international roaming you will receive an International Roaming Welcome notification via sms advising in order to use your mobile service overseas you will need to opt-in via SMS to activate an International Roaming pack.
You will receive a confirmation sms once you have successfully opted into an international roaming pack you.
Important notes:
The welcome message is sent when you first connect to the network and after 7 days if you remain connected to the same roaming network. There will be no SMS prompts to remind you to activate a new pack and your pack does not automatically renew. To add on another International Roaming pack after you have consumed all the inclusion or after expiry, send the SMS Keyword to 179, for example if you would like to Opt in to the 5GB Travel Pack send the word “ROAM5” to 179.
How will it work?
1. User receives welcome SMS in a qualified roaming destination with pack options.
2. Opt in to desired pack by sending “SMS Keyword ” to 179.**
3. End user receives confirmation SMS and can start roaming.
* SMS sent to 179 will be toll free and will not incur any end user charges. The SMS recharge service is available to users both in Australia and users who are roaming.
** Please note that you should send this reply to 179, not “MyAcct.”