Over 55? Get 10% off forever. Mobile & Internet. Simple.

Seniors plans are designed for clear, simple use: generous standard data, unlimited talk and text, no lock-ins, and 10% off your mobile and internet services for as long as you’re with us.

You don't need to provide a current Pensioner Concession Card or Commonwealth Seniors Health Card. If you have an existing Pennytel account, or are setting up a new account, your date of birth on file will confirm your eligibility.

Almost certainly. Any unlocked Australian phone from the last 8 years will work on the Pennytel network. If your phone is locked to another carrier, they can unlock it for free in under a minute.

Yes. Add a plan to your cart and choose "Transfer my number" — we’ll text a code to verify ownership, and your number moves across once you confirm. Most transfers finish inside 5 minutes.

Our Aussie support team takes calls on 1300 232 888 Monday to Friday, 9am–5pm AEST. PennyBot (our AI assistant) is available 24/7 for quick questions. We also support TIS (13 14 50) for translation help.

Yes — choose Internet above and enter your address in the checker. We’ll show every plan available at that exact connection, including the technology type (FTTP/FTTC/HFC/FTTN) and the typical evening speed.

You can use any nbn®-compatible router, including the one you have now. If you’d like us to supply one, get in touch before or after you order and we’ll arrange it with your connection.

It depends on your address and nbn® technology type. Once you order, our team places the connection with nbn® and we’ll confirm your connection date by email. If nbn® needs to send a technician, that’s scheduled with you directly.

Pennytel doesn’t charge a setup or activation fee. At some addresses — typically new developments — nbn® applies its own New Development Charge, and our address check flags it before you order.

No lock-in means you can cancel any time through your account or with a single phone call. No exit fees, no last-month catches.