Want to explore our Enterprise Ethernet solutions?
Talk to our business teamBusiness voice
Add business voice to your setup
SIP.Cloud Plus hosted PBX, SIP.Direct trunks, and 1300/1800/13 inbound numbers — all from Pennytel.
Independently certified
Our quality, safety and environmental management systems are independently audited and certified by Southpac Certifications — the assurance procurement and tender teams ask for.
Frequently asked questions
Business nbn® rides the standard nbn® network with prioritised business traffic. Enterprise Ethernet is a dedicated symmetric fibre link — higher availability and faster fault response, at a higher monthly price.
Yes. A static IPv4 address is available on business internet plans for $3/month. Talk to the business team if you need additional addresses or a static block.
Yes — business internet services are looked after by our local Aussie business team. Your account contact details appear in the portal once the service activates.
Business nbn® at an existing address typically activates within 1–5 business days. Enterprise Ethernet requires a site survey first; build times depend on the address and capacity in the area.
Yes — voice services are available for business customers (not on residential plans). Call our business team on 1300 232 888 to discuss a setup that pairs with your internet and mobile services.
Our local Aussie support team answers calls and chats Monday to Friday, 9am–5pm AEST. PennyBot (our AI assistant) and your self-serve account portal are available 24/7 for anything that can't wait.