Billing and Payments

Why do Pennytel charge payment processing fees?

Like all other companies that accept online payments from their customers we incur fees from our bank. To date we have been one of the only mobile phone plan providers not to pass these on to our customers. However, economic conditions and inflationary pressures are such we must now align to other providers and pass these fees on. The good news is that you can avoid these fees so read on below for more information on how you can do that.

By recovering these fees we ensure we maintain our commitment to the exceptional local customer service we know you love.

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