Frequently Asked Questions

Switching to Pennytel

How do I switch my service to Pennytel?

You can join Pennytel online or over the phone. The sign-up process only takes a few minutes. You will need to provide some basic details so that we can setup your service.

Online: Select your favourite plan from our website and then follow the steps to complete sign-up.

Phone: Call our sales team on 1300 232 888. Our friendly representatives will be able to explain the various plan options, and assist you to sign-up.

Once you have signed up, we’ll send you a confirmation email and post out a new SIM card so you can switch over your service.


Related questions:
Can I keep my existing number?


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