FAQ

How many Australian calls, SMS and MMS are included?

Extra Small, Small, Medium and Large Plans

Standard calls in Australia include

  • Landlines
  • Australian mobiles
  • 13/1300/1800
  • Voicemail

Standard calls and SMS/MMS do not include

  • Call forwarding
  • Directory assistance
  • Time and weather services
  • Satellite numbers
  • Video MMS

These services will be charged at PAYG rates.

Calls to some SENSIS numbers (1234, 12455 and 12456) and premium numbers (i.e 1900) are not supported. As of 9th Oct 2020, International Directory Assistance (1225) is no longer supported.

 

Unlimited standard SMS/MMS available in Australia to Australian mobiles.

 

Large Plus and Extra Large Plus Plans

Standard calls in Australia include

  • Landlines
  • Australian mobiles
  • 13/1300/1800
  • Call forwarding
  • Voicemail

Standard calls and SMS/MMS do not include

  • Directory assistance
  • Time and weather services
  • Satellite numbers
  • Video MMS

 

These services will be charged at PAYG rates.

Calls to some SENSIS numbers (1234, 12455 and 12456) and premium numbers (i.e 1900) are not supported. As of 9th Oct 2020, International Directory Assistance (1225) is no longer supported.

 

Unlimited standard SMS/MMS available in Australia to Australian mobiles.

 

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