Frequently Asked Questions

FAQ

How do I pay my bill?

Automatic payments
If you have chosen to pay your bill with a Credit Card or Direct Debit, the amount due on your bills will be debited automatically every month on your due date.

Manual payments
If you have chosen to pay your bill by BPAY or another payment method, you will need to ensure that payment reaches us by the due date shown on your bill.

If your account is overdue or you want to make a one off payment to your account, you can login to your Pennytel Account to do this.

 

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