Frequently Asked Questions

Switching to Pennytel

What should I consider when switching my mobile service to Pennytel?

Before you switch, you’ll want to consider a few things:


Are you in contract with another mobile provider?
If your phone is more than 24 months old, it’s likely that you are out of contract and free to switch. Some mobile providers will charge you a cancellation fee if you break your contract before the end. We suggest you check with your current provider if you think you might still be in a contract and to be sure about any fees you may be charged to move your service away.


Does Pennytel provide coverage in your area?
You can check the Pennytel coverage footprint on our website. If you are concerned about coverage, we recommend that you trial our services for a month. Simply sign-up for the lowest-cost plan. You’ll be able to see that our coverage is great without any long-term commitment. You are free to cancel the service at any time as all of our plans are no contract.

 

 

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