Frequently Asked Questions

Legacy customer update

Why does Pennytel look different?

New year, new Penny

You might be familiar with Pennytel as a provider of home phone and internet. But in 2018, you’ll experience a whole new Pennytel. We’re reimagining our brand and products, to focus on selling SIM-only mobile services.

 See the new Pennytel mobile plans 

 

What's in it for me?

We’re here to give the big telcos a run for their money. With the new Pennytel mobile, you can expect:

  • 4G and 3G service that you can rely on, in the city and the bush*
  • Simple, flexible plans with no contracts and no hidden costs
  • Service by humans instead of robots and call queues

 

Sound good? Move to a new plan today. See our new plans.

 

Back to Legacy customers FAQs

 

*The mobile product of Pennytel provides a 4G coverage footprint of 96.5% and a combined 4G and 3G coverage footprint of more than 98.8% of the Australian population covering 1.62 million square kilometres.