Billing and Payments

• Can I have multiple services on one account?

• What is a part month (pro rata) charge?

• How do I choose/change my payment method?

• How do I update my address?

• How do I read my bill?

• How do I setup a Direct Debit?

• When will I get my bill?

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FAQ Categories

• Account
• Billing and Payments
• Plans, rates and inclusions
• Data and Usage
• Network
• Orders
• SIM Card
• Voicemail
• Refer a Friend
• Pennytel App
• Switching to Pennytel
• Legacy customer update