Frequently Asked Questions

Billing and Payments

How do I setup a Direct Debit?

If you are placing your order as a new customer, please select Direct Debit as the payment method you would like to use to pay your bills. Fill in the required details such your BSB number, account number and Bank name.

If you are an existing customer and want to change your payment method please login to your Pennytel Account and click on “Billing and Payments” to change your current payment method.


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