Frequently Asked Questions

Billing and Payments

How do I read my bill?

Total New Charges is the amount you need to pay for your monthly recurring charges plus any usage not included in your plan (such as calls/SMS to international destinations, call forwarding and topups) for this current billing cycle.

Previous balance is the total charges that were due in your previous billing cycle.

Received is the amount of payments received on your previous bill .If you paid your previous bill in full, the amount Received will be the same as the Previous Balance.

Total Due is the sum of Total New Charges plus your Previous Balance and then less any payments received.

Bill Summary

 

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