Billing and Payments

• I've chosen Centrepay as my payement method, what do I need to do for my first bill?

• How do I set up my Centrepay?

• Australia Post Payments

• How do I manage my Direct Debit arrangement?

• What payment methods do you accept?

• How do I pay my bill?

• Where can I check my account balance?

• How do I request a payment extension on my bill?

• Are there any cancellation fees/early termination charges?

• What is my monthly billing cycle?

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FAQ Categories

• Account
• Billing and Payments
• Plans, rates and inclusions
• Data and Usage
• Network
• Orders
• SIM Card
• Voicemail
• Refer a Friend
• Pennytel App
• Switching to Pennytel
• Legacy customer update